Our Front Desk Component handles much more than the basic functions you need to run your condominium property's front desk. Our all inclusive reservations/guest entry routine provides quick and efficient techniques designed to reduce check-in and check-out times, increasing your staff's productivity. The condominium rotations enable even usage of condominiums with multiple rotation techniques. The Condominium Owner Search will automatically create reservations with all the owner's preferences and special requests addressed. The in depth accounting functions provide the necessary management controls, without compromising the first class service you desire.

SumIT provides extensive inquires, reports, and export/import functions providing full access to your data, in addition the intuitive screens reduce the cost and time for training. SumIT is the tool you need to enhance your services, increase productivity, and supply daily financials with minimal cost and effort.

Comprehensive Front Desk Screen: The SumIT - Reservations/Guest screen allows your staff to access every reservation or front desk function from one all-inclusive screen. The condominium owner and history search creates reservation/guest accounts with the owner and guests preferences and special requests. These functions combine to enhance your owner and guest service, as well as ensure accurate account definition for the rental and timeshare programs.

Condominium Rotation: The condominium rotation functions will rotate units within unit types, the rotation can be defined by rental revenue or by rental and owner night. The unit number can hold a "Condominium Grade" which enables the rotation to place refurnished units higher on the list. The condominium rotation ensures even wear and tear on the unit as well as even revenue distribution for rental programs.

Condominium Owner Searches: The condominium owner, timeshare owner, repeat history, and prospect search creates accounts with all of the guest preferences and special request providing enhanced guest service.

Multiple Unit Searches: Give your staff ultimate flexibility with four different types of unit number availability screens, all providing multiple search options for fast and efficient unit number selections.

Automated Charges and Packages: The automated scheduled charges, package plans, and scheduled guest changes provide reduce manual posting, while providing a mechanism to account for every aspect of the guest's or owner’s stay. Package plans will reduce the "revenue amount" for package plan items, ensuring accurate accounting for your owner rental programs.

Enhance Guest and Owner Services: Fast and efficient check-in and check-out processes, with customer saved preferences and requests. A fast and efficient reservations routine, reducing time required to book your owners or guests. Use the owner search, guest history, notes, messages, and unlimited remarks to enhance your staff's communications, enhancing your property's service.

PCI Compliant Credit Card Interface: CSS Hotel Systems provides on-line capability and has PCI compliant interfaces available to securely streamline your credit card processing.

Accountability: The maintenance details record every change to a guest account or posted transactions, providing full accountability for changes. The cashier audits provide full accountability for every transaction posted in the system.

To speak with a representative or to see a demonstration of the SumIT - Front Desk Software Contact Us Today.

System Features

Reservations & Walk-ins

Condominium Unit Rotation

Rentals, Owners, and Comps

Condominium Grades

Condominium Notes

Automatic postings

Group processing

Dynamic rate tiers

Unit pre-assignment

Share-with guest functions

Multiple guest histories

Advance deposit tracking

Condominium Floor Plans

Condominium Pictures

Condominium Maps

All inclusive guest routine

Fast check in and check out

Registration card printing

Package plan processing

Package plans on the fly

Package Usage/Breakage

Full function interfacing

Scheduled Charging

Import/export functions

Guest and history inquiries

Multiple Cleaning Functions

Suite Availability

Multiple Rental Programs

Multiple Location Functions

Cashier Accountablity

Front Desk Reports

Arrivals Lists

In-House Guest Lists

Departures Lists

Cancellations Lists

Guest Tickler Messages

Folio History Lists

Special Requests Arrivals

In-House Special Requests List

Summary Guest Ledger

Charge Authorization List

Transaction Lists

Scheduled Charges List

Credit Card by Type

Marina Boat List

Marina Boat History List

Walk-In List

Vehicle List

Print Check-Out Folios

Folio History List

Folio Details List

Print Package Tickets

Print Activity Tickets

Status Summary List

Room Rate Analysis

Complimentary Rooms List

Extended Stay List

Early Departure List

Unit Status Summary List

Market Group Sales Analysis

Transaction Routing List

System Modules