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FRONT OFFICE SYSTEM (FRONT DESK)

Our Front Desk Component handles much more than the basic functions you need to run your property's front desk, our all inclusive reservations and guest entry routine provides quick and efficient techniques designed to reduce check-in and check-out times, increasing your staff's productivity. The in depth accounting functions provide the necessary management controls, without compromising the first class service.

SumIT provides extensive inquires, reports, and export/import functions providing full access to your data, in addition the intuitive screens reduce the cost and time for training. SumIT is the tool you need to enhance your service, increase productivity, and supply daily financials with minimal cost and effort.

Automated Charges and Packages: The automated scheduled charges, package plans, and scheduled guest changes provide reduce manual posting, while providing a mechanism to account for every aspect of the guest's stay.

Accountability: The maintenance details record every change to a guest account or posted transactions, providing full accountability.

Comprehensive Front Desk Screen: The SumIT - Reservations and Guest screen allows hotel staff to access every reservation or front desk function from one all-inclusive screen.

Multiple Room Searches: Give your staff ultimate flexibility with four different types of room number availability screens, all providing multiple search options for fast and efficient room number selections.

Enhance Your Guest Services: Fast and efficient check-in and check-out processes, with customer saved preferences and requests. Use guest history, guest notes, messages, special requests, scheduled charges and unlimited remarks to enhance your staff's communications, enhancing your guest service.

Cashier Reconciliation: The SumIT software provides an audit trail of transactions at the end of each cashier's shift for cashier balancing.

PCI Compliant Credit Card Interface: CSS Hotel Systems provides on-line capability and has PCI compliant interfaces available to securely streamline your credit card processing.

To speak with a representative or to see a demonstration of the SumIT - Front Desk Software Contact Us Today.

System Features

Reservations & Walk-ins

Yield Rates By Occupancy

Group Processing

Dynamic Rate Tiers

Unit Pre-assignment

Share-with Functions

Multiple Guest Histories

Advance Deposit Tracking

All Inclusive Routines

Automatic Postings

Additional Guest Names

Scheduled Charging

Amentity Services

Transaction Routing

Enhanced Guest Service

Fast Check In and Check Out

Registration Card Printing

Package Plan Processing

Package Plans On the Fly

Instant Charge Processing

Cashier Audits

Full Function Interfacing

Import/Export Functions

Guest History Inquiries

Custom Guest Forms

Guest Ledger Tracking

Transaction Audit Trail

Maintenance Details

Web Reservations

PCI Compliant Credit Cards

Front Desk Reports

Arrivals Lists

In-House Guest Lists

Departures Lists

Cancellations Lists

Guest Tickler Messages

Folio History Lists

Special Requests Arrivals

In-House Special Requests List

Summary Guest Ledger

Charge Authorization List

Transaction Lists

Scheduled Charges List

Credit Card by Type

Marina Boat List

Marina Boat History List

Walk-In List

Vehicle List

Print Check-Out Folios

Folio History List

Folio Details List

Print Package Tickets

Print Activity Tickets

Status Summary List

Room Rate Analysis

Complimentary Rooms List

Extended Stay List

Early Departure List

Unit Status Summary List

Market Group Sales Analysis

Transaction Routing List

System Modules